1. Data Controller

Company Name: Rhodes Trips. Address: Leoforos Rodou – Kallitheas, Pahia Ammos, 85105, Rhodes, Greece. VAT Number: 802729044. GNTO License Number (MHTE): 1476E60000123500. Email: [email protected] • Phone: +30 6972706198

2. What Personal Data We Collect

We may collect the following personal information when a booking is made: full name (first and last), phone number, email address, passport or ID number, and technical data such as IP address and browser metadata.

3. Purpose of Data Collection

We collect and process your personal data strictly to confirm, manage, and coordinate your bookings, to communicate with you regarding updates or service changes, to fulfill our contractual obligations, and to comply with legal requirements. We do not use your data for marketing, newsletters, or profiling.

4. Legal Basis for Processing

Your data is processed based on the performance of a contract (fulfilling your booking), compliance with legal obligations (e.g. tax, accounting), and your explicit consent where applicable (e.g. via checkbox at booking).

5. Data Sharing & Third Parties

Your personal information may be shared only when necessary with our partnered transport providers or drivers, payment processors (e.g. Viva Payments), and certified accountants or legal advisors. We never sell or rent your data to third parties.

6. Data Retention

We retain your data only for as long as required to fulfill the stated purposes or as required by applicable law. For example, data related to bookings may be kept for 5–10 years for tax and audit purposes.

7. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to access your data, request rectification or erasure, restrict or object to processing, request data portability, withdraw consent (if applicable), and file a complaint with the Hellenic Data Protection Authority (www.dpa.gr). To exercise these rights, contact us at [email protected].

8. Cookies & Tracking

Our website uses only essential cookies required for functionality. We do not use Google Analytics, third-party trackers, or remarketing tools. Should this change in the future, this policy will be updated accordingly.

9. Data Security

We implement technical and organizational safeguards to protect your data, including SSL encryption, secure hosting infrastructure, and restricted access to sensitive information.

10. Changes to This Policy

We reserve the right to revise this Privacy Policy at any time. The most recent version will always be available on this page, along with the effective date at the top.

11. Contact

If you have any questions or concerns about how we handle your data, feel free to contact us at: Email: [email protected] • Phone: +30 6972706198

Effective Date: 01/06/2025